Two days later, Optus has chose to not only refund subscribers, but also air the the World Cup free and share those rights with SBS, at least for some time.
All World Cup 2018 matches for the remainder of the group stages will be broadcast on SBS as well as streaming service Optus, with the latter service also made free to all Australians until August 31.
Last night Optus announced it would simulcast 48 hours of matches with SBS after viewers encountered connection issues and drop outs during games over the weekend.
Optus chief executive Alan Lew said that the Optus Sport streaming platform had not experienced further problems during the past two days when games were simulcast on SBS, which "had provided us with the confidence needed to reassure the Australian public that we've got this".
"Since Monday, Optus has delivered the last six matches without issue", said Lew.
Having already received numerous complaints from disgruntled soccer fans, Optus has extended an olive branch to its customers, announcing that it will provide a free Fetch TV Mini set-top box for 12 months to every Optus Sport Premium subscriber who's had streaming performance issues between June 14 and June 18.
The issues, which have been coined #Floptus, have delivered a significant blow to the company's brand reputation with many predicting it will take time to rebuild trust.
Trump's executive order leaves thousands of immigrant kids in limbo
Parents and children who together try to enter the United States illegally will no longer be separated at Mexican border. More than 2,300 children were separated from their families at the border from May 5 through June 9, according to DHS.
Melania Trump Puts Controversial Jacket Back On
The military-style jacket , with scrawled graffiti on the back, is a contrast to her usual designer label attire. It is, however, unusual for Melania Trump to wear affordable clothes when on public business.
Israel PM Netanyahu's wife charged with $100,000 meal fraud
Israeli police have already recommended indicting Netanyahu for bribery, fraud and breach of trust in two separate cases. Embassy to Jerusalem, taking away attention from a series of corruption investigations facing the prime minister.
A spokesperson from TIO encouraged Optus consumers to speak with the telco about the issues.
Poland goalkeeper Lukasz Fabianski has finalized a move to English Premier League club West Ham while on national-team duty at the World Cup.
"As part of the testing and end-to-end field testing of this product, we have made it more resilient and we are now confident that even when we open it up for free to all Australians we will have the capacity and capability to meet the needs of Australians".
Customers will also be refunded their payment for the Optus app..
"Any customer who has purchased or does purchase an Optus Sport subscription for the World Cup will be provided a refund,"the company said". We want Australians to be able to experience the content we have on offer.
In terms of the impact this decision will have on the deals Optus has with its broadcast partners such as Hisense, TAB and Hyundai, Lew says this will be handled on a case-by-case basis.
"I have conviction in our content strategy and Optus will not waiver from our pursuit of this strategy".