For extra safety, you also can also download this program, and check if your battery is impacted by the recall. Earlier today, the company announced that it is commencing a worldwide recall of lithium ion batteries for its notebooks and mobile workstations due to flaws that could cause them to overheat and catch fire. There were three reports of property damage, and one report of a minor burn.
HP said the laptops and batteries had been sold at popular retail outlets including Amazon, Best Buy, and HP.com., from December 2015 though December 2017. Affected batteries were also sold as accessories during the period.
The recall is only for the battery, not the computer itself.
The recall affects about 50,000 machines sold in the United States, in addition to about 2,600 in Canada. The US Consumer Product Safety Commission (CPSC) issued the recall on its site, detailing that about 50,000 batteries are affected in the US, adding that an additional 2,600 faulty batteries were sold in Canada.
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Affected laptops include the HP Probook 65x, HP x360 310 G2, HP ENVY m6, HP Pavilion x360, HP 11 notebook computers, and HP ZBook mobile workstations.
Not all batteries are affected.
The issues came to HP's attention after eight customers reported battery packs overheating, melting, or charring, according to the recall. The validation takes less than a minute, and if you do need a new battery, HP will provide one. Please note that the HP ZBook Studio G4 is a product that is compatible with, but did not ship with, the affected batteries. While in "Battery Safety Mode", the laptops can still function safely while connected to an HP power adaptor. While that should be enough to prevent the laptop owners from panicking, they are nonetheless advised to visit the specific site HP has set up to allay any fears or confusion out of this.